About the Program:
7QC tools are foundation to Business/ Quality improvement . One may use the concept like Problem Solving; Juran’s tribology – Planning - Improvement -Control; Yellow Belt of Six Sigma -DMAIC( Define-Measure-Analyse-Improve-Control). These concepts can be effectively put to use by applying these 7QC tools.
Managing Quality ,involves following these three steps:
- Planning
- Improvement
- Control
the steps adopted engage a team from different perspectives like engineering, production/servicing , maintenance, field service functional members to plan for producing quality product / providing quality service, sustaining the same with check points defined and also controlled using standards.
Program Objective :
1. To understand the three steps of Quality Management and understanding 7 QC tools to work on these three steps.7 QC tools are basic tools which are used to bring ideas & data together identified by individuals with different perspective.
2. To use these tools to identify customer/business /employee/ strategic needs to establish a link of these outcomes to process steps. Outcomes are commonly known as CTQ ( critical to Quality objectives) & linked to CTP (critical to process Parameters) by using BRAINSTORMING to identify opportunity areas to be improved and controlled upon.
Course Duration : 6 hours from 10:00 hrs. to 16:00 hrs.
Course content
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Agenda
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10:00 hrs. - 11:40 hrs.
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- Introduction Of the topic by the Faculty
- Participants to share their perspective on Various approaches on continual improvement for success of an organization, stakeholders including customer, employees, management, partners.
- Sharing of Juran Trilogy, Problem Solving, Kaizen & DMAIC as concepts for Continual Improvement
- Brainstorming as an enabler for going beyond obvious and idea generation
- Application of brainstorming for opportunity area identification
- To Understand Cause & Effect
- Application of C&E by participants to identify causes
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11:40 hrs – 12:00 hrs
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Tea Break (20 Min)
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12:00 hrs – 13:30 hrs
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- To Understand Discrete & Continuous Data
- To Understand Check Sheet to collect data
- Application of at least one type of check sheet to collect data by participants
- To Understand & use pareto chart for problem/ cause prioritization
- To Understand & use graphs, Scatter plots, histogram
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13:30 hrs – 14:10 hrs
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Lunch Break (40 Min)
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14:10 hrs – 15:10 hrs
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- To Understand & use control charts for generating information from data & decision making
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15:10 hrs – 15:30 hrs
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Tea Break (20 Min)
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15:30 hrs – 16:00 hrs
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- To Understand Continual Improvement QC story
- Each Participating group / Indi dual to prepare & share QC story
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Note- TEA & LUNCH BREAK TIME WILL BE USED FOR ASSIGNED JOB BESIDE ENJOYING TEA & LNCH
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Pre -Requisite :
- Individual Participants/groups are encouraged to come prepared with their respective problem statements with their corresponding data
- Should have a stable internet connection for attending the program
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Mr. Arun Malik Faculty:
- 45 years experience in Manufacturing-Automobile, Japanese Education, Telecom Services, Pharmaceuticals, Consultancy .
- Expertise in Business Management, Training & Development, Quality Systems, Performance enhancement , Change Management & Business transformation .
- Black Belt in Six Sigma from Motorola University
- Executive Director – TIA, India Hub. Last assignment was as Head of Business Excellence at Bharti Airtel
- Certified ISO 9000 2015 Lead Assessor,TL9000 lead Assessor, ISO 27001 Auditor and CII Exim Award Assessor.
Participation fees:
- QCI Member/registered Auditor/Consutant or Group nomination (2 or more) - 10% discount : Rs. 765 including GST
- Non -member : Rs. 850 including GST
Note :
- Only one type of discount can be availed at a time
- Fees is non-refundable, however the participation is transferrable
- Payment is to be made online during registration | For offline payment and registration assistance please send your request to ashutosh.kumar@qcin.org
NEFT Details:
Bank Name: ICICI Bank
Account No: 038601002144
MICR code: 110229059
IFSC - ICIC0000386
GSTIN: 07AAATQ0055DIZ0
For any queries, please contact:
Ashutosh Kumar || ashutosh.kumar@qcin.org || 9465518359
Shruti Gupta shruti.nbqp@qcin.org || 9911509884
Trainers
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